Terms and Conditions

By using our website, services, or submitting cards for grading, customers agree to the following Terms and Conditions. These terms form a binding agreement between you and RAM.

1. Services & Transactions

RAM provides card grading and authentication services and we reserve the right to withdraw, cancel, or modify services at any time. Payment for services must be completed before submissions are processed. Refunds are subject to our discretion as outlined in our Refund Policy.

2. Customer Responsibilities & Expectations

Customers must provide accurate and complete information for submissions. RAM is not liable for errors in information provided by the customer or for delays caused by unforeseen circumstances, including high submission volume, shipping delays, or website downtime. By submitting a card, you acknowledge the inherent risks of shipping and agree that RAM is not responsible for damage or loss during transit, except where explicitly stated.

3. Copyright & Intellectual Property

All content on the RAM website, including text, images, logos, and grading descriptions, is owned by RAM or used with permission. You may not reproduce, distribute, modify, or use our content for commercial purposes without written consent from RAM. Attribution is required if our content is shared for personal or educational purposes.

4. User Conduct

Customers must behave respectfully and lawfully. The following is prohibited: unlawful behavior, hate speech, bullying, spamming, or unauthorized promotions. Any user found violating these rules may have their account suspended or terminated.

5. Account Management & Suspension

RAM reserves the right to disable or terminate accounts at its discretion, including for misuse, repeated violations of these Terms, or fraudulent activity. Customers are responsible for maintaining the security of their account credentials. RAM is not liable for any unauthorized access due to user negligence.

6. Acceptance of Terms

By using RAM services, submitting cards, or accessing our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.